Turn Great Customer Experiences Into a Reputation That Wins Trust.
When potential customers compare local businesses, your reviews help them decide whom to contact. Prosivra helps you consistently request honest reviews, respond thoughtfully, and make customer feedback easier to find—giving new customers more reasons to choose your business.
We set up the process, help your team use it, and provide ongoing support within your agreed plan.
- Show Your Service Quality
- Build Customer Confidence
- Make Feedback Easier to Manage
20 minutes • A comparison with two nearby competitors • Three practical priorities • No obligation
Before They Contact You, They Look for Reasons to Trust You.
Someone discovering your business does not yet know the quality of your work. Customer reviews help them understand what to expect—and feel more confident about contacting you.
Few Recent Reviews
“What have customers experienced lately?”
Without recent feedback, people have less information to help them choose.
Feedback Left Unanswered
“Will this business listen if something goes wrong?”
A thoughtful reply shows that you listen and take customer concerns seriously.
Genuine Reviews. Thoughtful Replies.
“I have a better sense of this business.”
Real customer experiences and helpful responses give people more reasons to trust you.
Great service is the foundation. A review system helps make those experiences visible.
Here’s How Prosivra Helps You Do That.
Your Reputation Growth System—At a Glance
Explore the image. Then try each part of the system below.
See Every Step in Action
Choose a step. Try the mock screens. See what your team and customers would experience.
Automate Review Requests
Ask for honest feedback at the right time.
Prosivra configures
Your branding, request timing, review links, contact rules, and reminders.
Preview a review request
Use the sample details or enter your own to personalise the preview. Real contact details aren't needed.
Trigger preview
Preview only. No email or text is sent. Entered details stay in this demonstration.
Why Reviews Matter
of surveyed consumers would only use a business rated 4.5 stars or higher.
of surveyed consumers expect a review response within a week.
Source: BrightLocal — Local Consumer Review Survey 2026. Findings reflect the surveyed market and are not Canada-specific.
A Clear Process. Clear Responsibilities.
Prosivra sets up and supports the review process. Your team stays in control of customer relationships and sensitive responses. The exact scope is agreed before we begin.
Prosivra Handles
- Configuring your branding, review links, request timing, and reminders.
- Testing the agreed review request process.
- Setting up monitoring, alerts, and AI-assisted response drafts.
- Providing agreed reporting, guidance, and ongoing adjustments.
Your Business Handles
- Providing appropriate account access and customer contacts you are permitted to message.
- Identifying completed services that should trigger review requests.
- Approving replies where required, particularly sensitive or negative responses.
- Addressing customer concerns and delivering the service customers review.
Your proposal will specify what is automated, what Prosivra manages, and what your team approves—including support, messaging allowances, and any additional charges.
Start With One Location and a Clear Plan
Begin with a focused 30-day launch for one business location. We agree on the scope, configure and test the process, and review early progress together. You’ll know the fee, your team’s responsibilities, and any continuation terms before deciding to proceed.
- 1
Review Your Starting Point
We examine your current review activity and how you ask customers for feedback.
- 2
Set Up and Launch
We configure the agreed process and test it before contacting eligible customers.
- 3
Review Early Progress
We assess request delivery, review activity, response coverage, and practical improvements.
The initial focus is a reliable review process. Customer participation, enquiries, and sales vary; specific results are not guaranteed.
What Prosivra builds for your business
A complete reputation system, configured for the way your team actually works.
- Review request setup — branding, timing, links, reminders
- Platform connections — eligible Google & Facebook access
- Monitoring & alerts — one inbox, team notifications
- AI-assisted responses — drafts staff review and approve
- Website review display — genuine reviews, proper attribution
- Reporting & handover — a configured view and staff guidance
Prosivra sets up and tests the system, guides your team, and provides the support agreed in your plan. Your team approves replies and handles customer concerns.
Features and any ongoing management depend on the agreed package, connected platforms, and available permissions.
A Practical Approach, Led by Anil Agrawal
Anil is an Ottawa-based business advisor and coach. He helps business owners clarify their priorities and put practical improvements into action.
Build a reputation that inspires trust and makes your business the confident choice.
How Do Your Google Reviews Compare?
A free 20-minute Google Meet to map your reputation priorities.
In a free 20-minute Google Meet session, we’ll compare your Google review presence with two relevant nearby competitors. We’ll look at recent review activity, how reviews are answered, and practical opportunities to help potential customers choose your business with greater confidence.
- See where your review presence is strong and where there are gaps.
- Understand how your current review process could be improved.
- Leave with three practical priorities for your business.
We prepare the comparison before your meeting. Please provide your business name and website or Google Business Profile link when booking. If suitable nearby comparisons are not available, we’ll focus on your own review activity and process.
No obligation to purchase. You’ll receive useful observations whether or not you decide to work with Prosivra.
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